TechServiceOS

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Early access · Coming soon

Next-generation service management

Every service job,in its place.

Records, team, quote approval and payment in one place. Your customer follows every step from the same link, without installing an app.

Early accessExplore the product
Example scenario
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Customer viewExample Repair Service
DY
SRV-2026-001Example scenario
Washing machineNot filling with water
Service updates

Repair in progress

  1. Technician on the way
  2. Inspection complete
  3. Quote approved
  4. Repair in progress
Quote approvedTRY 2,400

Only updates shared with the customer

Private job tracking link

Today a service job lives in five places:

  • A photo in a chat.
  • An address in a notebook.
  • A quote agreed on the phone.
  • A note in the technician’s head.
  • And the same question every time: “Any news on my repair?”

All of it in one service record.

From message to handover, one connected flow.

The team on one side, the customer on the other. The record in the middle.

01The request becomes a record.

It starts with a message.

A name, a phone number and a short description. You create a service record.

Request recordedDeniz Yılmaz

02The customer fills in what is missing.

Easy to open.

No app to download, account to create or password to remember.

Customer opened the linkNo account needed

Get the missing details at the source.

The problem description and photo go straight into the relevant job.

Photo added1 photo added

03The team does the work, the customer decides.

Everyone knows who's responsible.

In the workshop or in the field. The team, work location and next step stay in one record.

Technician assignedAhmet Kaya · Field service

The next step is clear.

Scope, amount and quote decision. Your customer sees what's needed from them.

Quote approvedTRY 2,400 · Confirm your decision with a code

04The job is done, the record closes.

Every update, at the same link.

Updates shared by your team appear in the customer's service timeline.

Repair in progressOnly updates shared with the customer

The work speaks for itself.

Pump replaced. Final check complete. Your customer knows what was done.

Job completePump replaced

The result is clear. So is the total.

The work is documented and the final check complete. Your customer sees the outcome and final amount on the same page.

Service slipSRV-2026-001 ·
Technical work
Complete
Final check
Complete

Pump replaced

Final amountTRY 2,400

Awaiting payment

Final amountTRY 2,400
Awaiting paymentTRY

Planned payment experience. No card or account details are requested.

Interactive example · No real payment is taken

Use this flow in your own service businessEarly access

In the workshop, or at your customer's address.

Wherever the work continues, the record, responsible person, workflow and customer view stay together.

Illustration of a technician repairing a laptop in a workshop

In the workshop

From device intake to final check and handover.

Illustration of a technician repairing a washing machine in a customer's home

In the field

From the appointment to on-site work and completion.

The location changes. The service record continues.

Starting with repair services.

  • Appliances
  • Electronics
  • Carpet cleaning Planned use case

A few questions, clear answers.

Who is TechServiceOS being built for?

Primarily repair service businesses. It helps workshop and field teams manage service records, job ownership and the customer experience together. Carpet cleaning is one of the secondary use cases planned for later adaptation.

Do customers need to download an app?

No. The customer experience will work through a private link for each job. There will be no need to create an account, choose a password or download an app.

Will it work on a phone?

Yes. A phone-friendly experience is a core goal. Web and mobile distribution options are being developed for staff.

Do the payment and location screens here work?

These screens are interactive product examples. The payment button only shows an example completion state; no money is taken. The location view is not a live map. This preview does not include messaging, map or payment provider integrations.

When will it be available?

TechServiceOS is in development. An exact launch date has not yet been announced.

Coming soon

A new way to organise service.

Be the first to know when it opens. We keep the list, and the services on it hear about the launch date first.

Until then, you can follow a service job from start to finish on this page.

Explore the product